Managing Email Overload and Gen-Y

It’s unpleasant for most marketing or any professionals for that matter to think about how many hours they are spending reading and sifting through emails.

In 2010, one of my (many) points of focused personal improvement is on my overall work efficiency. Not that I don’t enjoy getting my mind going a little later in the evening, but at some point, being married and a home owner must rule the day.

I asked my wife, a public relations professional, how she manages her email and she enlightened me about the four D’s of managing email overload.

  1. Delete it
  2. Do it
  3. Delegate it
  4. Defer it

I should mention that neither of us can take credit for this clever wordplay. Upon further review I found it actually came from a Microsoft blog of all places.To look at the four D’s a little bit closer: If it’s unimportant delete it. If you can do it in less than 2 minutes, do it. If you can delegate it to someone else, forward it and if it is a little bit bigger than that, defer it to a folder in your email reader.

And finally a word to all my Gen-Y friends on the bottom of the totem pole feeling overwhelmed. When starting out at a new job, you will most likely be delegated some unglamorous time consuming tasks. My simple word of advice is to handle it and learn from it as best you can. If you work hard enough one day, you too will be able to delegate more freely.

2 Comments

  • February 2, 2010 - 12:30 am | Permalink

    The 4 D’s are seen in many “coping systems” for email overload, with slight variations. Indeed, the Australian company Orla – http://www.orla.org – has a software add-on to Outlook that revolves around Ditch-Delete-Delegate-Decide in a very visual way.

  • February 5, 2010 - 6:05 pm | Permalink

    Email can be totally overwhelming, and this is a great article to help your readers feel more in control of their inbox.If you haven’t checked it out yet, there are some useful new features in Outlook 2010 being released in Office 2010 Beta. Stuff to help prioritize, file, and centralize. Here’s a bit about the new features: http://www.microsoft.com/office/2010/en/outlook/default.aspxCheers,KIMMSFT Office Outreach Team

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