Category Archives: Online Marketing

Social Media Marketers should take note of NDSU and March Madness

North Dakota State president, Joseph A. Chapman wanted his university to become a major research university. As an article this week in the New York Times points out, Chapman saw athletics as a way to broaden NDSU’s exposure on a national level and boy was he right. Did I mention the university located in Fargo, ND had an article about it in the New York Times?Moving on, Chapman might have never imagined wins in football and basketball over teams from major conferences. He may have also never dreamt that the basketball team would make the NCAA tournament in its first year eligible. But that’s exactly what has happened and the university in all of its departments will become better because of it.Chapman told the New York Times that since the university moved to division one athletics, “freshman enrollment was up 23 percent, research expenditures had more than doubled, and that the number of Ph.D.’s awarded this year would top 100, a five-fold increase from 10 years ago.”Social Media ApplicationThis same theory can be applied to social media. If you want to help a company grow though social media, chances are you’ll have to focus content and social utilities on a subject that appeals to a broader audience, not necessarily where the core competencies of the business lie. Much like NDSU used sports to generate awareness and support for other areas of the University.Take for example one of the largest shoe companies in the world. If all Nike ever talked about was new technologies in shoe making, only some serious runners and engineers might care. On the contrary, they have broadened their reach and audience on social networks by focusing content and online tools on things that the general running public cares about.NikePlus.com, a running social network, built by Nike allows runners to log their miles run, share their stories, look up local races, get running tips and connect with other runners. Best of all, Nike has made it very simple for runners. As an article in BusinessWeek points out, all runners have to do is plug in the mini ipod that hides in their shoe and everything they did is immediately tracked and uploaded to the Nike website.The article also points out that since the launch of Nikeplus.com, Nike has increased its running shoe market share from 48% in 2006 to 61% today. To reiterate the point of this article, if companies want to bypass advertising with dying newspapers and radio stations and dive into social media marketing, they have to research what their audience is interested in and deliver. The rest of the business goals will work itself out with added exposure.

Musicians and Hip Hop Artists on Twitter Have Little Success Marketing

I did a little research to find out if there were any musicians or hip hop artists successfully using Twitter to market themselves. Surprisingly, I found very few.MySpace, still the ultimate hangout for musicians, rappers and hip-hip artists has helped launch the careers of many young musicians, including: Soulja Boy Tell Em and Sean Kingston. But can an emerging social media tool like Twitter, do the same thing?My resounding answer is no. MySpace and Facebook have two major things that Twitter does not: users and features. It was estimated that Twitter has about 3.5 million active users. Compare that to Facebook and MySpace, who respectively have 175 and 110 million users and it’s clear which network has the greatest opportunity for exposure. Also, musicians on MySpace can create unique experiences for their fans. Passersby can listen to music, view photos and read blog posts. Compare that to Twitter, information and interactivity is limited. Other than a background, which may or may not look good on every screen, not much can be used to differentiate new artists from one another.I will close with a final comment, saying that musicians with an established brands like Jay-Z or Diddy could attract quite a following. It just depends on whether or not they embrace Twitter. Notice how many people are following NBA star, Shaquille O’NealHip Hop Artists on TwitterSoulja Boy Tell Em – http://twitter.com/souljaboytellemKanye West – http://twitter.com/Kanye_West50 Cent – http://twitter.com/50CentSnoop Dogg – http://twitter.com/snoopdoggDiddy - http://twitter.com/iamdiddyQ-Tip – http://twitter.com/QtipTheAbstractNoreaga – http://twitter.com/noreagaGhostface Killah – http://twitter.com/GhostfaceKillahMC Hammer – http://twitter.com/MChammerJoe Budden – http://twitter.com/mousebuddenPlease let me know if you think I left out any major hip hop artists using Twitter.

Expectations of Facebook Marketing

[digg=http://digg.com/business_finance/Expectations_of_Facebook_Marketing]Clients interested in social media marketing are almost always interested in what they can do on Facebook. And it’s understandable why; users spend hours each week looking at pictures and interacting with friends. When discussing Facebook marketing, it is important to have reasonable expectations about what is possible and what is most likely to happen, given your client’s requests. When putting together a Facebook marketing plan, below are a few things you should and shouldn’t expect.Expect:

  • Expect to do a lot of audience research if you want good results building an application.
  • Expect negative reactions if you decide to send out mass messages to random people or you are making a lot of random friend requests. Facebook could suspend your account if you do this. Conversely, you should try posting videos, notes and pictures and allow people to look at what they find most interesting.
  • If you build an application, expect to have to put in some time promoting it before it promotes itself.
  • Expect a lot to your application usage growth to come from friends inviting other friends and news feed notices going out showing that someone has added or utilized part of an application.
  • Expect that you should to utilize other social media sites like YouTube, Twitter, Digg, and blogs to achieve the greatest results.

Don’t expect:

  • Don’t expect people to become fans of your brand or business, just because you created a page.
  • Don’t expect people to put a great deal of time and effort into conversation with your brand, unless they are uniquely touched or are passionate about your company.
  • Don’t expect great results, if you aren’t doing anything that brings value or entertainment to the end user.
  • Don’t expect a lot of people to click on your ads if you are simply looking for brand awareness. Offering an incentive or posting a low price for a product will most of the time increase your click through rate.
  • If you build an application, don’t expect users to tell friends on their own. It’s best to have sharing built into the application.
  • Don’t expect a great campaign to last forever.

Please feel free share any tips or advice if you think I may have forgot any. Additionally, here are some more great resources to check out:The Top Five Viral Facebook Techniques – AllFacebook.comFacebook Developers Network – Facebook.comA Failed Facebook Marketing Campaign (About Walmart) – Social Media Optimization BlogFacebook Marketing Stunt Backfires – Marketing Pilgrim